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FreshBooks: Products & Services

Accounting in the cloud has been a trend for online businesses. Online activities such as purchases to payments, billing to collection, and all other financial activities are mostly done online. Sending invoices as well as attaching them to the Accounting System have never been easy with Online Accounting. Filing of documents and E-receipts are done in the cloud so there’s no hassle of setting up a Records Management System. Thus, storage area for hard copies of documents can be minimized. And most of all, financial activities can be done in an instant, so time and cost can be saved.

FreshBooks offers online billing, invoicing and payment processing that allows clients to bill their customer and receives payments in a lesser span of time. FreshBooks is the top online billing module that works with various add-ons like osCommerce ,SalesForce, Basecamp, Magento, ZenCart and many more popular business tools. It provides more payment gateways than any other online billing services including PayPal, beanstream,, Braintree, 2CO, Google Checkout, iTransact, Amazon and more. It also has applications that work best with iPhone, iPod, iPad, BlackBerry, Android or Windows Mobile Phone.

FreshBooks offers the following packages:

  • Seedling
    • 25 clients to manage
    • Unlimited invoices
    • One user
    • Unlimited FreshBooks contractors can be invited into projects
  • Evergreen
    • Unlimited Clients
    • Unlimited invoices
    • One user
    • Unlimited FreshBooks contractors can be invited into projects
  • Mighty Oak
    • Unlimited Clients
    • Unlimited invoices
    • One user , One staff and $10 each for additional staff
    • Unlimited FreshBooks contractors can be invited into projects
    • Project Managers, Team Timesheets, Team Expense Reporting
FreshBooks: Company Background

FreshBooks was founded by Mike McDerment, CEO and co-founder, Joe Sawada in 2003. Currently, over 5 million people and businesses have used FreshBooks to send, receive, print and pay invoices.

FreshBooks can be reached through their Contact Page or through their Office Location and Contact numbers:

Office Location

35 Golden Ave
Suite 105
Toronto, Ontario
M6R 2J5 Canada

Office Hours

Monday - Friday: 9am - 6pm ET

Toll Free (North America):  1-866-303-6061
Freephone (UK): 0808-101-3408
Freephone (Ireland): 1-800-949-046

Phone:  416-481-6946
Fax: 416-481-3800
Email: info@fres­

FreshBooks: Customer Feedback & Reviews

FreshBooks has been given good scores from the following reviews:

The following are some comments from the clients of FreshBooks:

FreshBooks: Business Credibility & Trustworthiness

As of the moment, FreshBooks is not yet accredited with Better Business Bureau. However, it has been acknowledged and covered by various news and magazines for its contribution to the growth of various businesses. Among the major media which covers FreshBooks in one of their columns and articles are the following:

FreshBooks: Website Popularity & Google Ranking

FreshBooks has the following traffic details:

  • Alexa Global Traffic Rank of 3,189.
  • Alexa US Rank of 1,463 with 9,926 sites linking in.
  • FreshBooks visitors view an average of 7 minutes with 38 seconds spent on each page view..
  • It has been online for more than 8 years now.
  • FreshBooks has a Google Page Rank of 7 out of 10.
FreshBooks: Social Media Presence

FreshBooks can be followed through these Social Media sites:

FreshBooks: Website Security & Safety
  • FreshBooks is governed by its privacy policy and accredited by TRUSTe
  • Data are protected through its security and reliability safeguards
  • Personal and sensitive information are kept confidential and encrypted using the 256-Bit Secure Socket Layer (SSL) Certificate. 
  • The Google Safe Browsing Diagnostic tells that, “Of the 13 pages we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2012-11-01, and suspicious content was never found on this site within the past 90 days. This site was hosted on 4 network(s) including AS32244 (LIQUID)AS8001 (NET)AS19994 (RACKSPACE).”

For more information, you may refer to this link:

FreshBooks: Pricing & Packages

FreshBooks offers the following product prices:

  • Seedling - $19.95 per month
  • Evergreen - $29.95 per month
  • Mighty Oak - $39.95 per month

Similar companies offer the following product prices:

FreshBooks: Shipping Rates & Policies

Shipping rates are not applicable for FreshBooks since it can be readily accessible online upon subscription.

FreshBooks: Payment Methods Accepted

The following credit cards are accepted as payments to FreshBooks:

  • Visa
  • Master Card
  • American Express

Automatic renewal of monthly fees shall be done except when terminated either by the client or FreshBooks. Fees and other charges for the use of the application and any other add-ons are specifically indicated in FreshBooks’ website. If a change in rate is implemented, a 30-day notice shall be given to clients prior to its effective date of change. Any change to fees and other charges will not be applicable to the billing period when the change occurs.

FreshBooks: Returns, Refunds & Exchange Policy

The following are the refund and termination policy of FreshBooks:

  • If the client is dissatisfied with the products and services, he may opt to cancel the account within 30 days and FreshBooks will automatically refund the client in full amount.
  • All Snail Mail Stamps purchased are non-transferable and non-refundable. No repayment for stamps that remain to be unused.
  •  If the client terminates the account with just cause, the client must pay the fees applicable for the balance of the current billing period (if billing period is monthly, the fee is prorated to the nearest month-end after termination) including for any Add-ons the client may be using.

For more information, please read FreshBooks’ Terms of Service.

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